FAQS

Frequently Asked Questions

My kid leaned back in the chair and broke it, can you fix it?
This is one of our favorites: Repairing someone’s badly broken chair and being able to say, “Don’t worry its good to go!” is very satisfying, and the hero status isn’t bad, either!

My table edge and chair arms have a black build up and are sticky. How do I clean this?
Test a small area with some mild detergent. (Be careful not to over wet surface for too long.) *note: The black build-up is most likely human perspiration and in most cases has already softened the finish. By removing the body oil you can and probably will remove what’s left of the already softened finish. If this is the case we can help to restore items. Call to learn more.

I spilled nail polish, or polish remover on my table/dresser top. Can I just put some stain on it to fix it?
Typically, no. When chemicals such as these have damaged a spot in the finish, it’s going to need a professional. Whether it’s a repair or a refinishing the properties of wood don’t allow don’t allow for stains to blend into the damaged areas seamlessly.

Can you change the color of my furniture?
Yes. The process of refinishing usually entails stripping and sanding thus allowing for stains to blend into the finish. (There are circumstances that make color more difficult at times, but we can steer you through the exceptions.)

My dog chewed my furniture can you fix it?
Absolutely. We’ve seen and fixed some of the most extensive dog damage around. I’m sure we can help! But a good idea is to wait until your dog has stopped teething.

My heirloom is valuable, will fixing or refinishing hurt the value?

Sometimes, but that does raise the question, “What condition is your heirloom in?” If you have a well cared for antique, we’ll be the first ones to advise you not to go down that road! On the other hand, a mishap or an heirloom that has seen heavy usage is not going to get any better than it is now. A gentle restoration process could be just what’s needed and our goal is to put it back to a state that looks like it hasn’t been restored at all.

We love being a part of the preservation process of handing down those treasured heirlooms to your next generation.